Our Vision
We aim to be the UK’s leading provider of security services, delivering proactive personnel to the highest standards of workmanship, backed by genuinely professional after-sales service.
Our Story
Founded in 2009 by experienced security professionals, 1st Alliance was established with a clear commitment to delivering reliable, proactive and customer-focused security services. Our approach combines professional expertise, technical capability and responsive service to meet the needs of every client. Over the years, we have developed a strong understanding of the security challenges faced by organisations across different sectors.
We place strong emphasis on training, discipline, professionalism, reliability and supervision, ensuring our security personnel maintain high standards on site. From rigorous recruitment and screening to ongoing training and development, we invest in our people to provide dependable protection for our clients, their people and assets. Our commitment to quality is supported by robust procedures, effective management and recognised industry standards.
We build lasting client relationships by delivering tailored, accountable security solutions that adapt to your evolving needs. Focused on protecting your people, property, and assets, we maintain the highest professional standards to give you total peace of mind.
Professionalism
Professionalism and quality are vital to achieve our high standards. Our security personnel are screened according to BS 7858. We implement standards of BS7499, BS7958, BS8507-1, BS10800 to follow our quality policy.
1st Alliance insists on:
- Professionally trained staff
- Close teamwork between management
- SIA licences carried by all staff
- Full insurance cover
Communication
Communication is essential to understand our customer needs. We listen to what they say and meet their expectations. We understand that the best service quality cannot be achieved without the right communication.
1st Alliance insists on:
- Customer feedback programme
- A personalised approach
- 24/7 Service
Our Values
The Directors, Management and Staff of 1st Alliance Services are guided by the following values.
- Customer Focus: We listen and act to what our customers want which generates trust and long-term relationships.
- Respect for all: We act ethically and encourage people to develop their skills for the benefit of both the individual and the business.
- Teamwork:We collaborate and work in a friendly manner in order to achieve the organisation’s goals.
- Performance: Our ongoing assessment programme is designed to provide continual improvement in service performance.
- Integrity: We provide a service that can be trusted.
- Reliability: Reliability is imperative, in order to achieve 100% customer satisfaction. We aim to be totally reliable.
- Can Do: We have a “can do” attitude to every task.